Frequently Asked Questions

Shipping & Deliveries

Do you ship orders? — Yes, only to California

When will I receive my order? — 3 to 5 business days

Do you deliver orders? — yes, usually on Saturday or Sunday but some exceptions only in the local bay area

Can I pick up my order? — yes, get in contact with us


Orders

How do I place an order?

Contact us via dm on IG, email, or call/text

How far in advance do I need to place orders?

orders should be placed on Monday through Wednesday contact us

Can I customize my order?

no at this time but contact us

Can I make changes to an order I already placed?

everything is made to order so no but if you let us know in time then yes


Products

Are you alfajores organic?

yes, all ingredients are organic, non-gmo, and locally sourced around the bay area, small batches for freshness, no preservatives,

Are your alfajores gluten free?

no but contact us and we can accomodate

Nut free?

not a nut free kitchen but products are nut free

How do I store my alfajores after I buy them?

pantry storage shelf life 5 days and refrigerate for an additional 10 days


Packaging

How many alfajores come in a box?

15 alfajores / 1 box = $25 OR 5 alfajores / 1 bag = $9

Is your packaging eco-friendly?

the boxes and clear sleeves are 100% recyclable ???


Payments

Is there a minimum order requirement?

yes for delivery ( $25 minimum) no for pick up

How do I pay for my order?

get in contact with us and we will figure out the rest